1. Information We Collect
We collect different types of personal data depending on how you interact with us. This includes:
- Personal Identification Information: When you contact us, request a consultation, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, and company name.
- Usage Data: We may collect information on how you use our website, such as IP addresses, browser type, device type, pages visited, and time spent on our site.
- Cookies: We use cookies and similar technologies to improve your user experience, analyse website traffic, and personalise content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- To provide and improve our services
- To communicate with you, respond to your inquiries, and send you important updates
- To personalise your experience on our website
- To process transactions and manage your account
- To comply with legal obligations and enforce our terms and policies
3. How We Protect Your Information
We implement appropriate technical and organisational measures to ensure your personal data is kept secure. This includes encryption, firewalls, and secure data storage systems. While we take all reasonable precautions, please note that no method of data transmission over the internet is 100% secure.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal data to third parties unless one of the following applies:
- We have obtained your consent
- We are required to do so by law or to comply with legal obligations
- We share data with trusted third-party service providers who assist us in operating our business (e.g., hosting services, email platforms). These third parties are contractually obligated to keep your information confidential and use it solely for the purposes of providing services to us.
5. Your Data Protection Rights
You have certain rights under data protection laws, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we update or correct your personal data.
- Deletion: You can request that we delete your personal data, subject to legal and contractual restrictions.
- Objection: You can object to our use of your data for specific purposes, such as marketing.
- Portability: You can request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us using the details provided below.
6. Retention of Data
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. When data is no longer needed, we will securely delete or anonymise it.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before sharing any personal data.
8. International Transfers
If you are located outside of the United Kingdom or the European Union, please be aware that your personal data may be transferred to and processed in a country where data protection laws may differ from your jurisdiction. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
CROMWELL SYSTEMS LIMITED
Address: West Midlands House, Gipsy Lane, Willenhall, West Midlands, WV13 2HA
Email: info@cromwellsystems.co.uk
Phone: 07346474104